- Open Outlook
- Click "File"
- Click "Account Settings"
- Click "Manage Profiles"
- Click "Show Profiles"
- Click "Add"
- Call the profile the name of the shared mailbox (EG "Bursary" or "School Office)
- Click "ok" and then "ok" again
- Enter the following details
- Set "Your Name" to the name of the shared mailbox (EG "Bursary" or "School Office)
- Set "Email Address" to the shared mailbox email in (EG "bursary@roedean.co.uk" or "schooloffice@roedean.co.uk")
- Leave the password field blank
- Click "Next" until it is added (May be prompted to login to Duo - use your own Roedean email (EG XXX@roedean.co.uk) and password in this box)
- Once back in the profile settings click "Prompt for a profile to be used"
- Click "apply" and then "ok" and restart Outlook
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