- First make sure this guide has been followed to add the shared mailbox to Outlook
- Close down Outlook
- Open Outlook - when prompted select the the profile you created from the previous guide (EG "Bursary" or "School Office). The one called "Outlook" is your personal Roedean email (EG XXX@roedean.co.uk)
- In Outlook click "Send/Receive" the top and then click "Work Offline"
- Process the mail merge so the emails are sitting in the outbox ready to be sent
- Check the emails are ok are have mail merged correctly - then click "Work Offline" again and they will start to send
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